Administrator - Safeguarding

Job Summary:

An opportunity has arisen to recruit an experienced Administrator to work in the Safeguarding Team including cover for Adults / Children /Maternity and the Multi Agency Safeguarding Hub on a weekly rota.

Applicants should be flexible; reliable; enthusiastic and enjoy working in a team environment. This post would suit somebody who is proficient in administrative skills, organised and can work to deadlines, whilst continually prioritising workloads.

The successful candidate should have excellent interpersonal communication skills and will need to deal with confidential and sensitive issues in a professional manner.

Please note that due to the nature of the team's remit, you may be exposed to potentially emotive case content which involves children and families. Support will be available.

The central base would be Blakenall Village Centre but will require additional travel to work from both NHS and non NHS locations across Walsall, including Walsall Multi Agency Safeguarding Hub (MASH) at the Civic Centre and Walsall Manor Hospital.

Main duties of the job:

The post holder will provide comprehensive, flexible and efficient administrative services to the Safeguarding Teams, which includes Safeguarding Children's Team, Safeguarding Adults, and the Children in Care Teams.

The post holder will be expected to respond promptly and efficiently to all routine requests and to work collaboratively with the Admin Team Leader for Safeguarding Administration and Business Support Manager. The post holder will provide administrative support for the Safeguarding Children's Team, working with highly sensitive, confidential information and will be required to adhere to information governance policy and procedure at all times.

The post holder will manage administrative systems to support the Safeguarding Children's Team; ensuring all systems are fit for purpose, effective and adhere to governance arrangements.

The post holder will be responsible for taking duty calls into the Safeguarding Team and correctly recording details of the caller and transferring the calls to and liaising with the duty nurse for the Safeguarding Children's Team, Safeguarding Adults Team or the Children in Care Team.

About Walsall NHS:

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space