Childline Practitioner Universal

A part- time position (17.5 hours) in Childline Leeds.

You will use your skills flexibly to support volunteers while they talk to children. You will also have opportunities to directly support children and young people by responding to contacts in your role as a Childline Practitioner (Universal). You will lead on key on-shift safeguarding decisions and use coaching to maintain and develop the quality of the service. You will ensure every child and young person receives a high-quality service and outside of shift provide effective supervision, coaching, feedback, training and support to volunteers.

You will have the chance to personally make a positive difference for thousands of children and young people every year.

You will work a hybrid rota which includes a consistent balance of morning, daytime, and evening shifts across a 6-week pattern, which includes weekend working one in every three weeks (or one in six weeks for part time colleagues). There is built in time for 3-day weekends and a third of the working days can be done from home. Every Childline Practitioner (Universal) receives a 7% rota allowance on top of their basic salary.

NSPCC is looking for talented people who value putting children first:

To be successful in this role, you will need to be someone who

• Has a strong background working with children and young people within a safeguarding context
• Believes in NSPCC's cause, mission, and wants to help us be there for all children and young people
• Has a passion for supporting others, especially in situations which can be emotionally challenging

Please refer to the job description for a full person specification.