Director of Isle of Man Services & Quality, Performance and Safeguarding

Job Summary:

The Director’s primary function is to provide strategic, operational and professional leadership across Family Action’s services on the Isle of Man (children’s residential homes, secure accommodation, short-stay homes, wraparound and edge of care services, semi independent accommodation, aftercare services, family support and Family Time) - ensuring consistently high-quality, safe, trauma informed practice and provision that meets statutory requirements and best practice standards.

Main Responsibilities:

• Provide executive leadership for Residential, Wraparound, Edge of Care, Leaving and Aftercare services, Family Support and Family Time on the Isle of Man ensuring alignment with organisational strategy and contract specifications.

• Develop high-quality, trauma informed, therapeutic approaches across all services, ensuring models reflect emerging research, innovation, and best practice.

• Serve as the strategic lead for safeguarding, ensuring compliance with organisational safeguarding procedures and statutory requirements.

• Establish, monitor and report on Quality Assurance frameworks, including audits, inspections, risk management, incident reporting, and service performance.

• Ensure all residential services, including secure accommodation, operate in accordance with the Children and Young Persons Act and relevant inspection and regulatory frameworks.

About Family Action:

Family Action supports people through change, challenge or crisis. Protecting children, supporting young people and adults and offer direct, practical help to families and communities.

Skills/Experience required:

• Passionate about social justice, improving life chances and supporting children, young people and adults on the Isle of Man.
• • Passionate about leading quality, performance and safeguarding across an entire organisation, and being part of a high-performing executive team leading an exciting and fast-paced charity.
• • Extensive senior leadership experience in children’s social care with significant leadership experience in regulated environments.
• • Proven responsibility for safeguarding, statutory compliance, quality assurance and regulatory engagement. And who has
• • Proven experience working with vulnerable children, young people, and complex families, including trauma-informed practice.