Operations Business Support & Safeguarding Officer

St Basils • Birmingham, B9 4DY

Job Details

Employer
St Basils
Location
Birmingham, B9 4DY
Contract
permanent
Hours
37.5 hours per week
Salary
£27,016 – £28,821 per year
Posted
Closing Date

Job Description

Operations Business Support & Safeguarding Officer

Grade Scale 6 Points 26–28: £27,016 - £28,821

37.5 hours per week


Join St Basils and Make a Difference


Are you an organised, proactive administrator with a passion for safeguarding and supporting young people? Do you enjoy improving processes, working with digital systems, and collaborating with teams to deliver high-quality services?


St Basils is looking for an Operations Business Support & Safeguarding Officer to join our Progression Directorate. This is an exciting opportunity to play a vital role in supporting operational excellence while helping to ensure the safety and wellbeing of young people experiencing homelessness.


As part of a Psychologically Informed Environment (PIE), you'll contribute to delivering high-quality administrative, safeguarding, and business support services that make a real difference.



About the Role


As the Operations Business Support & Safeguarding Officer, you will provide comprehensive business and operational support across the organisation. You will work closely with operational managers, safeguarding leads, and quality teams to ensure effective administration, regulatory compliance, data reporting, and continuous service improvement.


You will also play a key role in supporting safeguarding processes, maintaining accurate records, monitoring incidents, producing reports, coordinating meetings, and providing training on key digital systems.


About You


We're looking for someone who has:

  • Excellent organisational and administrative skills.
  • Experience supporting safeguarding or compliance processes.
  • Strong attention to detail and the ability to manage confidential information.
  • Experience producing reports and analysing data.
  • Confidence using digital systems and Microsoft Office applications.
  • Excellent communication and interpersonal skills.
  • The ability to prioritise a varied workload and meet deadlines.
  • Experience delivering training or supporting colleagues with systems is desirable.
  • A commitment to equality, diversity, inclusion, and safeguarding.


Experience working within housing, social care, education, health, or the voluntary sector would be advantageous but is not essential.


Why Join St Basils?


At St Basils, you'll become part of a passionate organisation dedicated to preventing youth homelessness and helping young people build brighter futures.


In return, we offer:

  • Competitive salary.
  • Generous annual leave.
  • Pension scheme.
  • Wellbeing support.
  • Employee discounts.
  • Ongoing training and professional development.
  • A supportive team that celebrates success and supports one another.


If you're passionate about delivering excellent business support while contributing to safeguarding and quality services, we'd love to hear from you.




For informal enquiries, please contact the recruitment team at recruitment@stbasils.org.uk, quoting the relevant job reference number.

Proof of right to work in the UK will be required for all applicants in line with UK Home Office requirements before an employment offer can be confirmed.


St Basils is committed to safeguarding young people and ensuring our recruitment processes minimise potential risks. We are an official registered provider of Ofsted Supported Accommodation Services (registration number 2762394).


All successful applicants will be subject to appropriate safer recruitment checks, including an enhanced DBS check, full employment history checks and references covering the required period.

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