Workflow and Safeguarding Team Lead

Oversee the processing of inbound correspondence - ensuring patient communications are processed efficiently and securely.

Team Leadership supervising the team, setting priorities, delegating tasks, coaching, and handling performance reviews.

Workflow & Process Management designing and improving admin processes, ensuring consistency, and accuracy.

Reporting & Compliance preparing reports, maintaining records, and ensuring policies and procedures are followed.

Problem Solving handling unexpected issues, from IT access problems to liaising with partner organisations.